Re: printer spacing out of whack

[rick baird <rick.baird@xxxxxxxxx>]

Thanks for all the replies.

I'm working second hand here and can't actually run the programs
myself because of security issues at customer sites (payroll, doncha
know), so I can't answer all of your great questions all at once, but
they have given me a few more things to look at.

If I figure it out, I'll post a reply letting you all know what it was.

On Mon, Jan 24, 2011 at 2:45 PM, Dan Kimmel <dkimmel@xxxxxxxxxxxxxxx> wrote:
> If it's only on laser printers, I'd look first at the unprintable margin at the top of the page. The laser printer itself will move all the print down the page if you try to write something in the unprintable area.
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rick baird
> Sent: Monday, January 24, 2011 1:03 PM
> To: Midrange Systems Technical Discussion
> Subject: printer spacing out of whack
>
> Hey all,
>
> We sent out our payroll system W2 changes to our customers last month and they are beginning to run them and some are having trouble with printing them on lasers.
>
> They test just fine on our printers but when some of the customers run them the printing starts down one line, making all the printing off by one line.
>
> This is true for printing on pre-printed sheets and using overlays.
>
> I've narrowed it down to the RPG program - if we run W2s using last year's version, all is fine.  If we run with the new one, it prints one line down.
>
> I can see the code for both of them via STRDBG.  These are internally described print files and each line has a Skip Before number and they are the same in both versions.
>
> I'm pulling my hair out here, why would these two nearly identical programs start printing pages on a different line?
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