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Hi,
We have IBM System Storage TS3310 Tape Library for the Tape Management.
Sometimes the tape library gives an error 'Tape Library Door is Open' when
we try to excute the command WRKMLMBRM command.The operator says that the
tape library door is actually closed when he surveys the server.Recent
issues have shown that the tape is actually stuck or the tape library needed
to be reset to fix this problem.
Is there a way thru the TS3310 to fix this remotely without physical
intervention at server location.
Regards
Sneha
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