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Thanks, everyone for the input.
Is there anyone else with any experience with DecisionOne in particular?


-doug

+++++++++++++++++++++++

DOUG JOHNSON
System Administrator
The University Book Store
711 State Street
Madison, WI 53703

djohnson@xxxxxxxxxxxxxxx
voice: 608-310-5970
fax: 608-257-9479

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Doug Johnson
Sent: Friday, July 24, 2009 12:56 PM
To: Midrange Systems Technical Discussion
Subject: Third party maintenance

Greetings,

I am tasked with evaluating a proposal for hardware maintenance for our
9405-520.
In the past we have always used IBM for maintenance.
Are there any pitfalls that we need to be aware of in regards to 3rd
party maintenance?
Does anyone have any experience with DecisionOne as a maintenance
provider that you would care to comment on?

thanks

-doug


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