Re: Service Agent Problem

I always apply the latest group PTF's whenever the new cume comes out. And, according to the PSP, I am current (Level 5, V5R4) on ESA (SF99316).

Jerry C. Adams
IBM System i Programmer/Analyst
--
B&W Wholesale
office: 615-995-7024
email: jerry@xxxxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz
Sent: Friday, April 10, 2009 8:36 AM
To: Midrange Systems Technical Discussion
Subject: Re: Service Agent Problem

Don't know the meaning, but there is a Group PTF specifically for Service Agent - I try to keep up with it.
Jim Franz

----- Original Message ----- From: "Jerry Adams" <Jerry@xxxxxxxxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Friday, April 10, 2009 9:18 AM
Subject: Service Agent Problem

Every morning when I first get in one of the things I do is check the QSYSOPR messages. Not very interesting - usually (when I'm lucky).

Lately I've noticed a message (CPFEF73): Service Agent process ended abnormally. It says to check out previous messages, but there ain't any except that it started.

Okay, so I go to the SERVICE menu; run option 14 to display the audit log. I see that every morning at 04:53 there is a message: InventoryManager: System Names parameter passed in with no elements.

I searched the three manuals on ESA that I have, the Midrange archives, Google, and Ask. No hits.

I don't even know if this is a nuisance error or critical. I do know that the system is calling home because it notified IBM this weekend that our cache battery needed to be replaced.

Anyone know that this error means? Any links or whatever would be appreciated.

Thanks.

Jerry C. Adams
IBM System i Programmer/Analyst
--
B&W Wholesale
office: 615-995-7024
email: jerry@xxxxxxxxxxxxxxx

--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Sounds like it's the Inventory Collection and Transmit job. Don't waste your time with PTFs, Job Logs, Job Traces etc. I've had an open PMR for over a month with a similar error on this job and IBM has No Clue and just keeps asking me for more of the same. I'm fully PTF'd at V5R4. Do a WRKJOBSCDE and put that job on HOLD. ECS for PTFs and phoning home on an error will still work.