I'm not a JDE expert but it's my understanding that there's a difference
between using a module and being entitled to use a module. What TomorrowNow
was supposed to do before transferring a customer off Oracle Support was to
take a copy of everything the customer was entitled to. Once a customer's
Oracle Support contract ran out they wouldn't just lose out on updates but
access to the modules they were entitled to.
From what little I read it seems like the low level guys in charge of
downloading the data got lazy and didn't bother logging in and out from
customer A's Oracle account to download for customer A. It ended up looking
like TomorrowNow was using customer A's account to steal IP for the benefit
of customers B, C, D, etc.
That seems more like a cautionary story that could happen to anyone not
being careful about enforcing procedures.
On Wed, Jul 23, 2008 at 12:20 PM, Joe Pluta <joepluta@xxxxxxxxxxxxxxxxx>
Third-party Siebel, JDE, and PeopleSoft support provider Tomorrow Now isWell, they got sued out of existence because they're a bunch of idiots.
They used customer passwords to download documents from Oracle for
products the customers didn't even have. Massive amounts of
documentation, from what I understand. This is definitely a case of
clearing out the shallow end of the corporate gene pool. Their
competitor, Rimini Street, is doing just fine thank you.
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