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Is he using the same PC at home?

Open up his .ws file and make sure he has a KeepAlive=Y statement in the
TN5250 section

Paul Nelson
Cell 708-670-6978
Office 512-392-2577
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Angus MacQueen
Sent: Monday, November 26, 2007 8:20 AM
To: midrange-l@xxxxxxxxxxxx
Subject: 5250 Problem

I have a user who's iSeries Access green screen repeatedly times out every
15 minutes or so. He's in an office with a bunch of other users none of whom
experience the same problem. He was on V5R1 client which I have now upgraded
to V5R3 to no avail and I've also modified the config file for timing out &
still no joy. What's curious is that this only happens on our LAN, from home
over a VPN he doesn't experience the same problem.

I've checked the respective system values and it's not that.

Any input would be much appreciated

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