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Hopefully that call may have been monitored for quality control... Pat Barber <mboceanside@worl dnet.att.net> To Sent by: Midrange Systems Technical midrange-l-bounce Discussion s@xxxxxxxxxxxx <midrange-l@xxxxxxxxxxxx> cc 03/19/2007 02:28 Subject PM Re: OH MY GAWD! Please respond to Midrange Systems Technical Discussion <midrange-l@midra nge.com> It is amazing that IBM admin has been so bad for so long. These same problems have been around for as long as I have had any relationship with IBM. Getting a incorrect invoice made "right" is a full time job for many folks. Joe Pluta wrote:
I recently received a "follow-up" letter about an invoice I never
received.
It probably has something to do with a leased machine going off of
warranty
and onto maintenance. However, when I called to find out the details, I
got
shipped off to an off-shore call center.
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