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1. Not sure if it'd do an orderly shutdown or simply thermal-check and lock up. It does have thermal sensors, though, and should be able to take some action. 2. Physical destruction is not a hardware maintenance issue. This is an insurance issue. All corporate assets should be insured appropriately; talk to your internal risk management group. If you have an IBM hardware maintenance contract, the SLA will be stated in the contract. Normally you get an approximate 4 or so hour max response time. However, that doesn't mean the problem will be fixed, just that you get someone on-site or on the phone. And if you're looking for a cache battery for a 2780 RAID card, your response time is about a month. Right now there supposedly aren't any in the entire US and none are expected until at least March 1.
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