Re: Service Tool IP Address

Well in theory Navigator has either the hardcoded code address or a DNS 
name in the cfg that is uses for all functions. It then just uses the 
different 'ports' for different functions. So a request for a straight 
Telnet session functional would go to x.x.x.x:23 and your services is 
doing the x.x.x.x:3000.

I assume You have put a 'name' in the Navigator config and not a hardcoded 
IP. So open a DOS cmd window and PING that name from your PC and verify 
the IP that it PINGs. They use  TRACERT 'servername'  to see the route 
that data us using to get to that IP. Assuming that your PC and i5 are on 
the same subnet TRACERT should return just  1 hop. If it returns more than 
that, then the data is going through 1 or more routers/firewalls. If that 
is the case port 3000 is not being allowed to pass some where in the chain 
of hops.

If for some reason the PING is not returning the correct address then 
check to see if there is a entry hiding in your PC's HOSTS file. Another 
test if you are using a name in Navigator, change it to be the hardcoded 
IP address you are try to connect to and see what happens.

_____________________
Kirk Goins
Systems Engineer, Manage Inc.
IBM Certified in i5 Solution Sales,
i5 Technical Solutions Expert V5R4,
iSeries Multiple Systems Administrator V5R3,
Systems Expert - i5 LPAR Technical Solutions V5R3

Office 503-353-1721 x106 Cell 503-577-9519
kirkg@xxxxxxxxxxxxx   www.manageinc.com

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Subject
Service Tool IP Address







I have a newer iSeries 520 and have set the as-sts service entry and
IPL'd.  Now when I try to connect with OPSNAV I get the following error:
No service tools server found at IP address x.x.x.x.  The problem is the
IP is the external public IP address of our firewall used for outbound
NAT translations, not our internal IP address.  Where can I change the
IP address for the connection?  Management Central has the correct
address and so does the OPSNAV connection.  Our internal DNS does not
have any external IP address.  Where is this IP address stored?

Christopher Bipes
Information Services Director
CrossCheck, Inc.