Novell pop ups delay end job request

["Burns, Bryan" <burnsbm@xxxxxxxxxxxxxxxxxxxx>]

Around 11 pm last night Novell sent a pop up message to a PC workstation to
warn the user that the server connection was going to be terminated.  No
user was around to answer the message.   The PC was also running a MAPICS
session at that time using Client Access.  

At midnight a controlled end job request (CPC1126) was issued for the MAPICS
job running on the PC but the job did not end, apparently due to the pop up
message.  Because the job did not end, we did not obtain an AS/400 backup
last night. 

I went to the PC this morning and as soon as I cleared the Novell popups,
the AS/400 job started ending (CPC1235),  followed 30 seconds later by the
job actually ending (CPF1164). There was also a popup that said Client 32:
Could not auto-connect to server HPFS_1 because logins have been disabled.

The AS/400 spent all night trying to end this session but would not end it
until I cleared the pop ups.

The network guys are skeptical that a Novell pop up can prevent the AS/400
from ending a job but are willing to work with me on this.  This is not the
first time this has happened.  Has anyone encountered this before? We run
Novell over both IP and IPX.

Bryan Burns
System Operator
Echo, Inc.