Re: IBM and small business(and the lack of)

IBM Preferred Browser = IE 5.5 and higher

On Tue, 02 Dec 2003 11:27:54 -0800, "Pat Barber"
<mboceanside@xxxxxxxxxxxxxxxx> said:
> While doing some research yesterday, I was surprised to
> see the 9406-270 is over as of 11/23/03. The replacement
> is listed as a 9406-800. All things must come to an end.
> 
> What ever happened to the 250 ???? That was a real small
> and reasonably priced machine for small business and using
> the "new & improved" Sales Manual, I find no reference to
> it at all.
> 
> While trying to use the new manual, I discovered that it
> won't accept a search on a model # like 9406-270. I found
> that odd and sent a message to the folks that support that
> site. I was told that you HAD to put all(any) search in
> " " since it was a alpha search only and didn't accept any
> special characters(like 9406-270) the "-".
> 
> I sent a note back pointing out that 9406-270 was a very
> normal way to describe a computer system even within IBM.
> 
> The response was that the next release would fix this little
> teeny,tiny problem.
> 
> One other problem involved Netscape.... The browser brings up
> the web site but NONE of the searches or inquiries will work.
> Here is the response I got back on that problem.
> 
> *****************************************************************
> 
> It looks like Netscape is the problem here.  Our site is compatible with
> some versions of Netscape, but it doesn't seem to like this newer
> version.
> 
> I will let the developers know of this problem; but as Netscape is not 
> one of IBM's preferred browsers, it may be a little while before someone 
> can be assigned to work this problem.
> 
> I understand your frustration with the double quotes.  Response from 
> users such as yourself have encouraged our recent renovation plans.  As 
> mentioned before, this double quotes restriction will be removed from 
> our site during our next upgrade (which you should see before the end of 
> this month.)
> 
> Regards,
> OI Feedback
> 
> Worldwide Offering Information Team
> ***********************************************************************
> I have requested a list of the "preferred browsers" and will share
> that with everybody when I get it.
> 
> I'm still trying to picture the quality assurance and testing that
> went into a web site used "world wide".
> 
> Nobody thought to test an IBM product number in the
> search routine ????
> 
> 
> 
> Is Bill Gates in charge of IBM now ???
> 
> 
> 
> 
> 
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