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In one or two sentences, what is the benefit to a company of using a multi-user computer system? I mentioned to my mgmt that the fundamental purpose is to help management enforce company policies and procedures, and received all sorts of flak. This does lead to a technical point. We have a part of our organization that is having some problems. Many are sure that the problems are caused by users ie: "people not following company procedures". My point is that if procedures are not being followed, that could be caused by either: 1) People not following procedures - or - 2) The computer system is not adequately enforcing the company's policies and procedures. A simple example would be at an airline - a computer system helps gaurd against anyone walking onto an aircraft for a free flight. It is helping enforce the company policy that everyone must pay to fly! Any other opinions?
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