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My questions would be... Does the app work well (or well enough) now in terms of functionality & stability? Can you add enhancements without vendor support? How is licensing handled? Can they survive a change in system serial number due to business continuity or new system purchase? Can they live without year end updates, bug fixes, release updates? Does the package meet client-side requirements (GUI front end, Client Access, etc.)? Is vendor assistance needed to develop 3rd party interfaces? Like EDI as you mentioned but also client file feeds and the like. Is app, system, and network security already sufficient? Can it withstand changes to the network environment? Can it be accessed remotely if necessary? In a pinch, is a time & materials support option available? That's all I can think of off the top of my head. It repeats some of your issues, of course. Personally, I refuse to work on unsupported hardware, OS releases, or application software. If a system I manage has an issue, the business is counting on me to get it resolved. So it's my rear on the line if a problem can't be fixed. As such, I count on having the vendor available to assist me in fixing the problem and to take the blame (at least from a management perspective) if the problem cannot be fixed. - John -----Original Message----- From: Rob Phillips [mailto:niceguy420l@xxxxxxxxx] Sent: Tuesday, April 15, 2003 5:13 PM To: midrange-l@xxxxxxxxxxxx Subject: Software without the Vendor support Hi all, I am looking at a situation where a company purchased a software package on the AS/400 written in Cobol. For reasons that are not important, they want to see if they don't need vendor support for about 18-24 months at which time they expect that they can purchase a new package if that is a critical need. Now, how do you analyze the How and If''s. For example, how will you do updates to tax codes, industry regulatory changes, EDI. From a code perspective, how do you measure in time, how long it will take to understand all processes by code or calling modules. These are just some of the ideas that occur to me. Conceptually is this all there is? Looking forward to your input, Rob400 --------------------------------- Do you Yahoo!? Yahoo! Tax Center - File online, calculators, forms, and more _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo.cgi/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l. This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.
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