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Tom, I'm not sure if this would help your situation any, but I changed this on a HP4050 and most of the problems I'd had with this printer seemed to disappear...... YMMV. See: http://archive.midrange.com/midrange-l/200212/msg00749.html http://archive.midrange.com/midrange-l/200212/msg00818.html Eric DeLong Sally Beauty Company MIS-Project Manager (BSG) 940-898-7863 or ext. 1863 -----Original Message----- From: Tom Jedrzejewicz @ San Pedro [mailto:TJedrzejewicz@contessa.com] Sent: Friday, January 31, 2003 11:32 AM To: midrange-l@midrange.com Subject: Printer Error - CPD337F >From time to time we see the following problem on some network printers that we have defined on the AS400 as devices. They are connected with several different models of HP JetDirect printer servers. The network printing continues without a hitch. The only solution has been to power cycle the JetDirect and stop/start the writer. Any thoughts/suggestions would be helpful! I have copied the message and the device description below. Additional Message Information Message ID . . . . . . : CPD337F Severity . . . . . . . : 40 Message type . . . . . : Information Date sent . . . . . . : 01/31/03 Time sent . . . . . . : 09:16:43 Message . . . . : Remote device rejected an attempt by the writer to open a connection. Cause . . . . . : This error may have occurred for the following reasons. 1) An incorrect port number or internet address was specified in the printer device description. 2) The remote device, if it is a printer, may be busy printing from another host 3) The remote device, if it is a printer, may not be ready to print and may require operator intervention. Recovery . . . : Do one of the following: 1) Verify that the correct port number and internet address was specified in the printer device description. If a remote location More... Press Enter to continue. Display Device Description CFP 01/31/03 09:20:57 Device description . . . . . . . . : ACCT2_Q Option . . . . . . . . . . . . . . : *BASIC Category of device . . . . . . . . : *PRT Device class . . . . . . . . . . . : *LAN Device type . . . . . . . . . . . : 3812 Device model . . . . . . . . . . . : 1 LAN attachment . . . . . . . . . . : *IP Port number . . . . . . . . . . . : 9100 Physical attachment . . . . . . . : *DIRECT Online at IPL . . . . . . . . . . : *YES Font: Identifier . . . . . . . . . . . : 010 Point size . . . . . . . . . . . : *NONE Form feed . . . . . . . . . . . . : *AUTOCUT Separator drawer . . . . . . . . . : *FILE Separator program . . . . . . . . : *NONE Printer error message . . . . . . : *INQ Message queue . . . . . . . . . . : *CTLD Current message queue . . . . . . : QSYSOPR Library . . . . . . . . . . . . : QSYS Activation timer . . . . . . . . . : 170 Inactivity timer . . . . . . . . . : *NOMAX Line speed . . . . . . . . . . . . : 19200 Word length . . . . . . . . . . . : 8 Type of parity . . . . . . . . . . : *NONE Stop bits . . . . . . . . . . . . : 1 Host print transform . . . . . . . : *YES Manufacturer type and model . . . : *HP4 Paper source 1 . . . . . . . . . . : *LETTER Paper source 2 . . . . . . . . . . : *LETTER Envelope source . . . . . . . . . : *MFRTYPMDL ASCII code page 899 support . . . : *NO Image configuration . . . . . . . : *NONE Character identifier . . . . . . . : *SYSVAL Remote location: Name or address . . . . . . . . : 192.168.1.74 Workstation customizing object . . : HP4 Library . . . . . . . . . . . . : QGPL User-defined object . . . . . . . : *NONE Object type . . . . . . . . . . : *NONE Data transform program . . . . . . : *NONE System driver program . . . . . . : *HPPJLDRV Allocated to: Job name . . . . . . . . . . . . . : ACCT2_Q User . . . . . . . . . . . . . . : QSPLJOB Number . . . . . . . . . . . . . : 779825 Published . . . . . . . . . . . . : *NO Publishing information: Support duplex . . . . . . . . . : *UNKNOWN Support color . . . . . . . . . : *UNKNOWN Pages per minute black . . . . . : *UNKNOWN Pages per minute color . . . . . : *UNKNOWN Location . . . . . . . . . . . . : Accounting A/R Text . . . . . . . . . . . . . . . : Acctg 2 Network Printer Bottom THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. 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