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Tom,

I'm not sure if this would help your situation any, but I changed this on a
HP4050 and most of the problems I'd had with this printer seemed to
disappear......  YMMV.
See:
http://archive.midrange.com/midrange-l/200212/msg00749.html
http://archive.midrange.com/midrange-l/200212/msg00818.html



Eric DeLong
Sally Beauty Company
MIS-Project Manager (BSG)
940-898-7863 or ext. 1863



-----Original Message-----
From: Tom Jedrzejewicz @ San Pedro [mailto:TJedrzejewicz@contessa.com]
Sent: Friday, January 31, 2003 11:32 AM
To: midrange-l@midrange.com
Subject: Printer Error - CPD337F


>From time to time we see the following problem on some network printers
that we have defined on the AS400 as devices.  They are connected with
several different models of HP JetDirect printer servers.  The network
printing continues without a hitch.  The only solution has been to power
cycle the JetDirect and stop/start the writer.

Any thoughts/suggestions would be helpful!  I have copied the message
and the device description below.



                         Additional Message Information                
        
                                                                       
        
 Message ID . . . . . . :   CPD337F       Severity . . . . . . . :   40
        
 Message type . . . . . :   Information                                
        
 Date sent  . . . . . . :   01/31/03      Time sent  . . . . . . :  
09:16:43   
                                                                       
        
 Message . . . . :   Remote device rejected an attempt by the writer to
open a  
   connection.                                                         
        
 Cause . . . . . :   This error may have occurred for the following
reasons.    
     1) An incorrect port number or internet address was specified     
        
        in the printer device description.                             
        
     2) The remote device, if it is a printer, may be busy printing    
        
        from another host                                              
        
     3) The remote device, if it is a printer, may not be ready to     
        
        print and may require operator intervention.                   
        
 Recovery  . . . :   Do one of the following:                          
        
     1) Verify that the correct port number and internet address was   
        
        specified in the printer device description. If a remote
location       
                                                                       
More... 
 Press Enter to continue.                                              
        

                           Display Device Description                 
CFP      
                                                             01/31/03 
09:20:57 
 Device description . . . . . . . . :   ACCT2_Q                        
        
 Option . . . . . . . . . . . . . . :   *BASIC                         
        
 Category of device . . . . . . . . :   *PRT                           
        
                                                                       
        
 Device class . . . . . . . . . . . :   *LAN                           
        
 Device type  . . . . . . . . . . . :   3812                           
        
 Device model . . . . . . . . . . . :   1                              
        
 LAN attachment . . . . . . . . . . :   *IP                            
        
 Port number  . . . . . . . . . . . :   9100                           
        
 Physical attachment  . . . . . . . :   *DIRECT                        
        
 Online at IPL  . . . . . . . . . . :   *YES                           
        
 Font:                                                                 
        
   Identifier . . . . . . . . . . . :   010                            
        
   Point size . . . . . . . . . . . :   *NONE                          
        
 Form feed  . . . . . . . . . . . . :   *AUTOCUT                       
        
 Separator drawer . . . . . . . . . :   *FILE                          
                                                                        
              
 Separator program  . . . . . . . . :   *NONE                          
        
 Printer error message  . . . . . . :   *INQ                           
        
 Message queue  . . . . . . . . . . :   *CTLD                          
        
 Current message queue  . . . . . . :   QSYSOPR                        
        
   Library  . . . . . . . . . . . . :     QSYS                         
        
 Activation timer . . . . . . . . . :   170                            
        
 Inactivity timer . . . . . . . . . :   *NOMAX                         
        
 Line speed . . . . . . . . . . . . :   19200                          
        
 Word length  . . . . . . . . . . . :   8                              
        
 Type of parity . . . . . . . . . . :   *NONE                          
        
 Stop bits  . . . . . . . . . . . . :   1                              
        
 Host print transform . . . . . . . :   *YES                           
                                                                        
              
 Manufacturer type and model  . . . :   *HP4                           
        
 Paper source 1 . . . . . . . . . . :   *LETTER                        
        
 Paper source 2 . . . . . . . . . . :   *LETTER                        
        
 Envelope source  . . . . . . . . . :   *MFRTYPMDL                     
        
 ASCII code page 899 support  . . . :   *NO                            
        
 Image configuration  . . . . . . . :   *NONE                          
        
 Character identifier . . . . . . . :   *SYSVAL                        
        
 Remote location:                                                      
        
   Name or address  . . . . . . . . :   192.168.1.74                   
                                                                        
              
 Workstation customizing object . . :   HP4                            
        
   Library  . . . . . . . . . . . . :     QGPL                         
        
 User-defined object  . . . . . . . :   *NONE                          
        
   Object type  . . . . . . . . . . :     *NONE                        
        
 Data transform program . . . . . . :   *NONE                          
        
 System driver program  . . . . . . :   *HPPJLDRV                      
        
 Allocated to:                                                         
        
 Job name . . . . . . . . . . . . . :   ACCT2_Q                        
        
   User . . . . . . . . . . . . . . :     QSPLJOB                      
        
   Number . . . . . . . . . . . . . :     779825                       
        
 Published  . . . . . . . . . . . . :   *NO                            
                                                                        
              
 Publishing information:                                               
        
   Support duplex . . . . . . . . . :   *UNKNOWN                       
        
   Support color  . . . . . . . . . :   *UNKNOWN                       
        
   Pages per minute black . . . . . :   *UNKNOWN                       
        
   Pages per minute color . . . . . :   *UNKNOWN                       
        
   Location . . . . . . . . . . . . :   Accounting A/R                 
        
 Text . . . . . . . . . . . . . . . :   Acctg 2 Network Printer        
        

                                                                       
 Bottom 
                                                                       
        
                                                                       
        

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