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The iSeries Customer Satisfaction team in Rochester worked with me to create a "hot line" just for the iSeries Nation community. This is not for technical support problems, but for issues such as those I read about yesterday and today where you can't get someone to help with pricing, upgrades, sales, you want to buy, no one will take your money, etc.!! When you complete the form on this page it goes immediately to a member of this Customer Satisfaction team ... they respond very quickly ... sometimes within the hour the have a problem solved!! Here's the url ..... am moving it back to the front page of the home page .... http://www-1.ibm.com/servers/eserver/iseries/nation/contact/hotline_info.html Also, sometimes I monitor all the listservers, other times I depend on others to send me problems .... so if in doubt, please forward any issues to me .... and I'll do my very best to resolve.... and figure out how to avoid the Thank you!! ************ Have a great day! and .... Enthusiasm is like a ripple in the water... It spreads! Anne C. Lucas, Project Exec, iSeries Nation and iSeries Marketing - www.ibm.com/eserver/nation1 205/823-4831 T/L 537-9968, eFax: 603-687-8053, 800/223-3907 Pager Admin Assist: Alice Sebastiano Telephone: (914) 642-4109, tie line 224-4109 Fax: (914) 642-6976, tie line 224-6976
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