RE: Fax Products on your 400

["Rick Rayburn" <the400man@xxxxxxxxxxx>]

You have support when YOU'RE OFF MAINTENANCE???
How does that work, Chris?

We're going to need outbound service only, PO's, customer orders and general
customer correspondence.


>From: Chris Bipes <chris.bipes@cross-check.com>
>Reply-To: midrange-l@midrange.com
>To: "'midrange-l@midrange.com'" <midrange-l@midrange.com>
>Subject: RE: Fax Products on your 400
>Date: Thu, 6 Dec 2001 13:06:56 -0800
>
>We have an old off maintenance version of Quadrant.  We have been using it
>for outbound faxing only.  We use the forms overlay to fax out statements.
>It has been flawless since day one.  It is grossly over priced for what we
>use it for which is why we are off maintenance.  We first installed Fast
>Fax
>on our F50 their support was great.  When we upgraded to a 510, we had to
>buy a RISC upgrade.  Again support was great.  Even when we were off
>maintenance and I removed the unused DOS based PC Support, which our
>version
>of Fast Fax uses, their support was great.
>
>Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
>Operations & Network Mgr  mailto:Chris_Bipes@Yahoo.com
>CrossCheck, Inc.                 http://www.cross-check.com
>6119 State Farm Drive    Phone: 707 586-0551 x 1102
>Rohnert Park CA  94928   Fax: 707 586-1884
>
>-----Original Message-----
>From: Rick Rayburn [mailto:the400man@hotmail.com]
>Sent: Thursday, December 06, 2001 1:01 PM
>To: midrange-l@midrange.com
>Subject: Fax Products on your 400
>
>
>Hi everybody -
>
>We are looking at installing fax services on our 400 boxes and we have
>ended
>up with two options: one is Quadrant (software formerly by A-Com) and the
>other Cornerstone. Quadrant is grossly more expensive featuring a $5000 per
>year maintenance agreement! Cornerstone is cheaper but may not have all of
>the software functionality that Quadrant appears to offer (form overlays,
>for example). Has anyone out there gone down this path either with these
>two
>or any other operations and if so, do you have any suggestions,
>recommendations, product thoughts, things to watch out for when running the
>faxing software...etc.
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