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On Sat, 08 September 2001, barsa@barsaconsulting.com wrote:

> You're going to have to go to an IBMer or a business partner, who will not
> want to do business with you, because they will make no money on the
> transaction.

Although this is true enough, the BP who helps me today with a 'favor' is the 
one I'll order from tomorrow and the one I'll recommend to others. And the BP 
who won't help me today...?

Customer service has many forms. (And I do *NOT* intend to imply that Al 
wouldn't help. I'm only commenting in general.)

Tom Liotta

--
Tom Liotta
The PowerTech Group, Inc.
19426 68th Avenue South
Kent, WA 98032
Phone  253-872-7788
Fax  253-872-7904
http://www.400Security.com


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