Re: DASD problems

Joe,

Something else...

Do you have Service Director running ? I'd guess not, because it would have
called IBM for you !

Through the years I have had that happen multiple times; I'd get a call from our
CE and he was on his way with a drive for one that had failed and I hadn't even
noticed !

Chuck

Joe Pluta wrote:

> Not only did I act fast, but so did IBM.  Incredible.  I reported the error
> yesterday at about 3PM, and IBM has been here and replaced the drive by
> 10AM.  The drive was couriered in last night and the tech came out first
> thing this morning.  My system is rebuilding as we speak, and what I really
> like is that while it's rebuilding, it's actually up and running.
>
> That's why I use an AS/400.
>
> Joe
>
> > -----Original Message-----
> > From: owner-midrange-l@midrange.com
> > [mailto:owner-midrange-l@midrange.com]On Behalf Of David Breisacher
> > Sent: Monday, August 06, 2001 6:21 PM
> > To: 'MIDRANGE-L@midrange.com'
> > Subject: RE: DASD problems
> > Importance: High
> >
> >
> > Joe -
> >
> > You better act fast. Your system is exposed. You are currently in
> > an exposed
> > mode. Try to rebuild the one drive that is failed. If the drive does not
> > rebuild get IBM out there ASAP to replace it. One more drive fails and you
> > might have to reload your entire system.
> >
> > In answer to your question your current configuration looks like
> > you have 5
> > drives in one parity set. The 6717-074 have parity written to them and the
> > 6717-070 does not. All five drives are part of the parity set. You can not
> > assign any other drives to protect your exposed parity group.
> >
> > Good luck
> >
> > David
> >
> > -----Original Message-----
> > From: Joe Pluta [mailto:joepluta@PlutaBrothers.com]
> > Sent: Monday, August 06, 2001 12:11 PM
> > To: MIDRANGE-L@midrange.com
> > Subject: RE: DASD problems
> >
> >
> > Okay, now I'm getting a disk problem.  In fact, I have been getting them
> > since early July when I had a power outage, but I'm new at the system
> > adminstration thing, and never saw the message.  Evidently, I got the
> > following:
> >
> > Message ID . . . . . . :   CPPEA05
> > Date sent  . . . . . . :   07/09/01      Time sent  . . . . . . :
> >   16:14:22
> >
> > Message . . . . :   *Attention*  Contact your hardware service provider.
> >
> > Cause . . . . . :   Internal analysis of an exception indicates that data
> >   protection facilities have been lost due to a permanent failure.
> > Recovery  . . . :   It is recommended that you contact your
> > hardware service
> >   provider to have failing item 07N3185 serviced, failure to do so could
> >   result in a loss of system availability. Actions should be taken now to
> > save
> >   system data as a precaution.
> >     Report the problem to your hardware service provider.
> > Technical description . . . . . . . . :   LIC Exception Analysis
> >
> > There were several other errors as well pertaining to hardware problems.
> > Since then, I've been getting the following message:
> >
> > One or more device parity protected units still not fully operational.
> >
> > Checking the status with OpsNav, I see that I have four 6.4GB 6717-0074
> > drives that are functioning, but "unprotected", while I have a
> > single 8.6GB
> > 6717-0070 that is "failed".
> >
> > I'm not sure how parity works - do you assign one drive as the
> > parity drive
> > and it protects up to X other drives?  If so, can I somehow
> > assign one of my
> > current drives as a parity drive and have it protect the others
> > until I get
> > the failed drive replaced (I'm only at 33% DASD utilization, so I have
> > plenty of room)?
> >
> > This is a leased machine, so I have to figure out who to call for hardware
> > replacement, but that's a different issue.
> >
> > Joe Pluta
> >
> > > -----Original Message-----
> > > From: owner-midrange-l@midrange.com
> > > [mailto:owner-midrange-l@midrange.com]On Behalf Of Cyndi Bradberry
> > > Sent: Wednesday, August 01, 2001 11:46 AM
> > > To: 'MIDRANGE-L@midrange.com'
> > > Subject: RE: DASD problems
> > >
> > >
> > > Thanks Dan and Pete.
> > > I did a finger faux paux when I asked for the PTF. After using
> > the number
> > > you gave, I was able to find it on our system. Is there anyway of
> > > looking to
> > > see if we were having problems before the PTF was applied ? It
> > was applied
> > > temporary status on 7/26/01. I'm just curious if there was a problem
> > > sneaking up on us.
> > > Cyndi
> > > Idaho
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