RE: DASD problems -- MIDRANGE-L

Joe,

Welcome to the new world of Systems Admin!!

Yep - as you might have seen in these threads,
these newish drives are causing GREAT problems.
I've had 3 go in 4 mths. 

I'd replace ASAP before another goes.
1. GOT recent FULL system backups? IF not, better
do it now!!
2. Use SST to look for TEMP errors (STRSST)
3. Apply latest CUM tapes, HYPER Ptf's
and DASD group PTF's for your release.
4. On your kness and pray.


PS. Good luck.

Ian.





-----Original Message-----
From: Joe Pluta [mailto:joepluta@PlutaBrothers.com]
Sent: Tuesday, 7 August 2001 5:11
To: MIDRANGE-L@midrange.com
Subject: RE: DASD problems


Okay, now I'm getting a disk problem.  In fact, I have been getting them
since early July when I had a power outage, but I'm new at the system
adminstration thing, and never saw the message.  Evidently, I got the
following:

Message ID . . . . . . :   CPPEA05
Date sent  . . . . . . :   07/09/01      Time sent  . . . . . . :   16:14:22

Message . . . . :   *Attention*  Contact your hardware service provider.

Cause . . . . . :   Internal analysis of an exception indicates that data
  protection facilities have been lost due to a permanent failure.
Recovery  . . . :   It is recommended that you contact your hardware service
  provider to have failing item 07N3185 serviced, failure to do so could
  result in a loss of system availability. Actions should be taken now to
save
  system data as a precaution.
    Report the problem to your hardware service provider.
Technical description . . . . . . . . :   LIC Exception Analysis

There were several other errors as well pertaining to hardware problems.
Since then, I've been getting the following message:

One or more device parity protected units still not fully operational.

Checking the status with OpsNav, I see that I have four 6.4GB 6717-0074
drives that are functioning, but "unprotected", while I have a single 8.6GB
6717-0070 that is "failed".

I'm not sure how parity works - do you assign one drive as the parity drive
and it protects up to X other drives?  If so, can I somehow assign one of my
current drives as a parity drive and have it protect the others until I get
the failed drive replaced (I'm only at 33% DASD utilization, so I have
plenty of room)?

This is a leased machine, so I have to figure out who to call for hardware
replacement, but that's a different issue.

Joe Pluta

> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of Cyndi Bradberry
> Sent: Wednesday, August 01, 2001 11:46 AM
> To: 'MIDRANGE-L@midrange.com'
> Subject: RE: DASD problems
>
>
> Thanks Dan and Pete.
> I did a finger faux paux when I asked for the PTF. After using the number
> you gave, I was able to find it on our system. Is there anyway of
> looking to
> see if we were having problems before the PTF was applied ? It was applied
> temporary status on 7/26/01. I'm just curious if there was a problem
> sneaking up on us.
> Cyndi
> Idaho
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