Re: Suftware Subscription strikes again.

Janet,

I posted the email earlier last month for folks to submit email items for
soundoff...  Suggest these folks dig through the archives and find it and
submit thier email...

Don in DC

On Wed, 8 Mar 2000 jkrueger@dhagroup.com wrote:

> If you (or someone else in a similar situation) are going to be at COMMON
> in San Diego next week, this would be a great issue to bring up at
> sound-off to see whether the rest of the crowd is experiencing similar
> problems...  Who know, IBM might listen and respond appropriately!
> 
> Janet Krueger
> D H Andrews Group
> 
> 
> 
> 
> 
> eric.delong@pmsi-services.com on 03/08/2000 07:38:58 AM
> 
> Please respond to MIDRANGE-L@midrange.com
> 
> To:   midrange-l@midrange.com
> cc:    (bcc: Janet Krueger/dhagroup/US)
> Subject:  Suftware Subscription strikes again.
> 
> 
> 
> 
> 
>      I just had a rather frightening conversatioon with the VP of IS. It
>      seems IBM wants to charge us $70,000 or so to maintain our licensed
>      programs on our three as400s. He says he'd be interested in finding
>      alternatives to the as400s and is ready to sever all ties with IBM
>      over this issue. Kinda gives me cold chills........
> 
>      As I understand it, we purchased one year of SS when we upgraded to
>      the 640 and 170 last year. It seems as though this years charge for
>      maintenance has more than tripled, though it's hard to know for sure
>      as he was raving mad when he told me this. Assuming that this is the
>      case, how does IBM expect anyone to remain loyal, let alone satisfied
>      with the cost effectiveness of the AS400. Am I missing something, or
>      is IBM intentionally trying to drive loyal customers away kicking and
>      screaming.
> 
>      I'm very concerned about this as my job here entirely depends on the
>      as400. Is there any relief on the SS pricing? What (if anything) can I
>      tell my boss to keep him from looking into a platform shift? Are the
>      charges he told me about correct, or could he have misunderstood the
>      account rep? YIKES!
> 
>      I'm not too familiar with this aspect of the AS400, as I'm technically
>      inclined, not administrative. Any comments or suffestions would be
>      very helpful.
> 
>      TIA
>      eric.delong@pmsi-services.com
> 
> 
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