Re: connection problem - somewhere

We occasionally have the same problem with W95/98 workstations. Both SNA and
Telnet and a HP Switch. I write it off as problem with Windows.
-----Original Message-----
From: Debbie Helms <DHelms@Lance.com>
To: 'MIDRANGE-L@midrange.com' <MIDRANGE-L@midrange.com>
Date: Thursday, November 18, 1999 11:26 AM
Subject: connection problem - somewhere


>Yesterday I spent most of the day on the phone with IBM.  We have had a PMR
>open with IBM since about June.  The problem is P/C interactive sessions
>hang.  The interactive session shows input inhibited.  To the user the job
>looks like it is running and they are waiting for the P/C to be uninhibited
>to be able to enter more data or hit another key.  To the 400 the job is
>active, shows no CPU being used and is waiting for the user to enter more
>data or hit another key.   A catch-22!
>
>IBM says this is NOT a 400 problem.  They think that somewhere between the
>400 and P/C the connection is getting lost.  This happens on Telnet, SNA,
it
>doesn't matter the connection type.  They said - maybe a link problem with
>the cable - although the entire controller doesn't drop - only one P/C.  It
>could be between the server and the 400   - something is corrupt on the
>server.  IBM suggested a sniffer trace.
>
>There is one common denominator...a XYLAN  switch...Has anyone had a
problem
>like this?
>
>I am open to any suggestions.  Where do I go from here?  There are too many
>users having this problem to think it may just go away.  This is happening
>to anyone and everyone.  It is not a particular program or product.
>
>
>
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