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  • Subject: RE:IBM documentation: was: ok, I made a green screen with radio buttons
  • From: Chris Bipes <rpg@xxxxxxxxxxxxxxx>
  • Date: Tue, 2 Nov 1999 14:34:54 -0800

Did you catch the post from one of IBM's own about how the father is last to
know?  I forgot who but laughed when IBM did not know about the new disk
re-org feature that re-blocks the data for faster access.


I want to make one other statement about this and then I'll leave it 
alone, unless I can add more to it...

IBM is the problem in "WHY" so many of these features are NOT used.. I 
remember when it was announced, very quietly, that we had all these new
features in DDS for radio knobs,buttons, etc,etc.... BUT they didn't
follow through with a book or "ANY" examples of "HOW" to do it... They
had some very bright people do all this programming and put these
features
in place, announced it in a letter and nobody ever heard another word...

I say this, because it's true of so many things on the 400. This goes
back
to another favorite gripe of everybody's... The manuals.... Their tech 
writers are terrible... I'm remember when you had good examples of any
new feature that was announced and what it could be used for... Now you
have DIG to even find out a "hint" of what it's really supposed to do,
little
less "how" to do it.... Can anybody on this list really say they
understand
"all" of the features in the DDS manual or the RPG manual for that
matter...

It has gotten so bad that an entire market has been created just for the
purpose of education on the 400... Now what's wrong with that picture ??

There is a HUGE market of 3nd party "manuals" out there explaining 
everything from TCP/IP,RPG,security,firewalls,communications,etc,etc...

Can't the people who wrote the stuff be a better instructor on HOW to
use
it. Look at all the "new" features in V4rXX... Who even knows the new
features.... They design it, they program it, they throw it over the
fence,
and hope it catches on.... and then wonder why they are losing the war.
+---
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