• Subject: RE: UPS trouble
  • From: "Neil Palmer" <neilp@xxxxxxxxxxx>
  • Date: Thu, 5 Aug 1999 13:03:54 -0400

Sounds like a typical "secret warranty" from one of the auto manufacturers.
They don't want to admit there's a problem and won't recall them as
defective because it would cost them too much, but if you bitch loudly
enough they'll send a replacement.

Neil Palmer         DPS Data Processing Services Canada Ltd.
Markham,  Ontario,   Canada    ___________          ___  ~
Phone: (905) 474-4890  x303   |OOOOOOOOOO| ________  o|__||=
Cell.: (416) 565-1682  x303   |__________|_|______|_|______)
Fax:   (905) 474-4898          oo      oo   oo  oo   OOOo=o\
mailto:NeilP@DPSlink.com    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://www.DPSlink.com        AS/400  The Ultimate Business Server

"Art Tostaine, Jr." <Art@link400.com> on 99-08-05 11:34:46

Please respond to MIDRANGE-L@midrange.com

To:   MIDRANGE-L@midrange.com
cc:    (bcc: Neil Palmer/Dpslink)

Subject:  RE: UPS trouble

Interesting.  IBM was all set to replace my 170's power supply, then
someone didn't want to
authorize the parts to be sent by messenger until we replaced the UPS.
Best called me, said they
didn't think it was the UPS, but that they would send me a new UPS.  It
came with return freight
tickets.  Kind of strange for Best to say, we don't think it's our box, but
we'll spend $200 + or -
shipping just to make sure.
Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527

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