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Classic IBM scenario, "the_right_hand_doesn't_know_what_the_left_hand_is_doing". Send THEM a bill..... -----Original Message----- From: Jeff Crosby [SMTP:jlcrosby@fwi.com] Sent: Thursday, March 26, 1998 1:49 PM To: Midrange List Server (David Gibbs) Subject: IBM Supportline Woes! Anybody want to help me explain these to my boss? Anybody want to hazard a guess how many weeks (or months) it will take to straighten this out? Every one of these (that I can remember) resulted in PTFs. Why should I pay for those? You know I could have had a monthly 8am-5pm Supportline contract for less than the total of these bills? Am I missing something here? Do I have a leg to stand on? -- -Jeff jlcrosby@fwi.com +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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