Re: CL enhancements

//--- forwarded letter -------------------------------------------------------
> X-Mailer: QUALCOMM Windows Eudora Pro Version 3.0.3 (16)
> Date: Tue, 03 Mar 98 21:55:28 +1100
> From: "Mark Lazarus" <mlazarus@ttec.com>
> To: MIDRANGE-L@midrange.com
> Reply-To: MIDRANGE-L@midrange.com
> Subject: Re: CL enhancements

> 
> Chris,
> 
> At 05:51 PM 3/2/98 PDT, you wrote:
> >** Reply to note from Mark Lazarus <mlazarus@ttec.com> Sun, 01 Mar 1998
> 20:24:07
> 

**** Stuff deleted *********************************

> >>  Are you going to tell me that IBM was responsive in a timely and 
> >> affordable fashion to the Y2K issue? 
> >
> >Well, I have not suffered any losses as a result of the Y2k issue. The
> >company I work for has been using 8 digit dates for years. So, I guess I am
> >one of the lucky ones. 
> 
> >What Y2K issues did IBM create for you?
> 
>  One example: I had an opportunity to do a Y2K conversion.  I needed the
> best tool on the market in order to do the job quickly (client's request.)
> The IBM tool fit the bill (on a technical level) well.  There is no way
> that I could build in the hefty price for their tool and do the project
> under budget.
> 
>  -mark
> 

Hello Mark,

Sounds like the client didn't really want the best tool for the job but the 
best they could 
afford.  It seems they had already decided on a budget without any idea of the 
real costs.

There is an aphorism that is appropriate for this situation:

Fast, good, cheap; pick any two.

Everybody wants 'good'.  They balance the other two compenents.  If they pick 
fast, it isn't 
going to be cheap.  If they pick cheap, it won't be fast.

Your client wanted it fast and for a certain price; therefore they must 
compromise on the 
'good' component.  It is hardly IBM's fault if IBM's product doesn't fit your 
clients cost 
structure.  They may indeed be 'charging what the market can bear' rather than 
what the tool 
is worth but that's just capitalism in action.  If IBM's tool is the best and 
people want the 
best they will pay for it.  Mostly people don't want the best, they want the 
best they can 
afford which is a completely different kettle of fish.

Regards,
Simon Coulter.

//----------------------------------------------------------
// FlyByNight Software         AS/400 Technical Specialists
// Phone: +61 3 9419 0175      Mobile: +61 3 0411 091 400
// Fax:   +61 3 9419 0175      E-mail: shc@flybynight.com.au
// 
// Windoze should not be open at Warp speed.
 

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