Re: IBM Printer maintenance contracts

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What about Godzilla?  Sorry, couldn't resist!
We have maintenance with IBM on two of
our 'high demand, high speed' printers,
the other two are per incident basis.
The balance of our printers are HP lasers
and we have NO contract on them.  Have
them cleaned twice a year, service is per
incident, and if the prognosis is bad, simply
replace.
hope it helps.....
"meyno" <meyno@morriscoupling.com>
Sent by: mapics-l-admin@midrange.com

07/10/2002 09:14 AM
Please respond to mapics-l

        To:        <mapics-l@midrange.com>
        cc:
        Subject:        Re: IBM Printer maintenance contracts
RODAN
George D. Will
814-333-9763
----- Original Message -----
From: "Keith Schwarz" <keitheschwarz@yahoo.com>
To: "Mapics list" <mapics-l@midrange.com>
Sent: Wednesday, July 10, 2002 10:40 AM
Subject: IBM Printer maintenance contracts
> Our current contracts for maintenance on our IBM 4234
> & 5224 printers is up in a few months.  The contract
> is througth IBM.  Is there any competition for these
> maintenance contracts?  Are there any other companies
> that offer maintenance contracts on IBM printers in
> the Western PA area?
>
> My second question is:  Do most of you have contracts
> on this type of equipment?  The equipment we have is
> older but in good working condition.  These
> maintenance contracts seem fairly expensive but cover
> both parts and labor.  I am wondering if others feel
> these type of contracts are critical.
>
> Thanks,
>
> Keith
>
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