Re: CEA Account Inquiry problem in BPCS 6.1.1

Hello,

Just to clarify -- BMR numbers are 5 digits in length. The BMR number for
this issue is 57296. It has been completed for BPCS releases 6004, 6100 and
80. This is a problem only found when running Windows 2000 or Windows XP. It
has been available since May 2001, so some of you may have already received
it via BMR explosions in the past (but it is a client side fix, so must be
applied to each affected workstation).

Thanks,

Genyphyr Novak
SSA GT

----- Original Message -----
From: <Tom_Page@planar.com>
To: <bpcs-l@midrange.com>
Cc: <bpcs-l@midrange.com>; <bpcs-l-admin@midrange.com>
Sent: Thursday, October 24, 2002 3:12 PM
Subject: RE: CEA Account Inquiry problem in BPCS 6.1.1


> Yes BMR 6157296 applied to the client solved our issue.  I believe it was
a
> windows 2000 issue.
> ____________________
>
>
>
>
>                       "Bird, Richard"
>                       <rbird@accuridec         To:
<bpcs-l@midrange.com>
>                       orp.com>                 cc:
>                       Sent by:                 Subject: RE: CEA Account
Inquiry problem in BPCS 6.1.1
>                       bpcs-l-admin@mid
>                       range.com
>
>
>                       10/24/2002 10:00
>                       AM
>                       Please respond
>                       to bpcs-l
>
>
>
>
>
>
> We had the same issue some time ago. There is a patch for the client that
> corrects it. I don't remember the BMR number but it must be installed on
> the client.
>
>  -----Original Message-----
> From:       Dee Westerfield [mailto:dwesterfield@neo.rr.com]
> Sent: Wednesday, October 23, 2002 9:57 PM
> To:   bpcs-l@midrange.com
> Cc:   peg_whitehurst@norwalk-furniture.com;
> julie_gimperling@norwalk-furniture.com; Diana Westerfield
> Subject:    CEA Account Inquiry problem in BPCS 6.1.1
>
> This is a multi-part message in MIME format.
> --
> [ Picked text/plain from multipart/alternative ]
> We are having a problem with account inquiry in CEA ending.  This can
> happen when pressing the execute button or double clicking to drill down.
> After double clicking or hitting execute the screen (application) just
> disappears.  The session manager is still active and other BPCS processes
> may still be active.  If you try to re-execute the inquiry,  it is locked
> and you have to go into CEA970 to unlock it.  We have two machines this is
> happening with - one a laptop running WIN2000 -  the other a desktop
> running WIN95.  Out of 6 CEA users these are the only two having a
problem.
> All are connecting using a native TCPIP connection.  We are running Client
> Express and the 400 is at version 5.1.  The joblogs on the 400 don't show
> anything abnormal.
>
> I would appreciate any suggestions.
>
> Thank you,
>
> Dee Westerfield
>
> Norwalk Furniture Corp.
> --
>
>