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  • Subject: Problems with ORD700
  • From: "Barlova Miroslava, Ing." <barlova@xxxxxxxxxx>
  • Date: Tue, 26 Sep 2000 16:58:11 +0200

> > > HelpLine INCIDENT REPORT:
> > >
> > >   Date           =  09/26/2000    (mm/dd/yyyy)
> > >   Priority      =  3
> > >   Client Ref No =
> > >   Incident No   =  New
> > >
> > >   Contact Name  =  Miroslava Barlova
> > >   Company Name  =  Biotika a.s.
> > >   Site Location =  976 13 Slovenska Lupca
> > >   Contact Type  =  Client
> > >   Subscriber No =
> > >   Contact Phone =  +421 88 4423673
> > >   Contact Email =  barlova@biotika.sk
> > >   Contact Fax   =  +421 88 442 3303
> > >
> > >   Product       =  C/S
> > >   Program Name  =  WDKCOM
> > >   Ver - Rel     =  6.004
> > >   Patch - Cum   =  Jul 99
> > >   Language      =  English
> > >   Platform      =  AS/400
> > >   Database      =  DB/2
> > >   Mode          =  Mixed Mode
> > >   Client OS     =  Win95
> > >
> > >   Issue Desc    =  ORD700
> > >   Details       =
> > >   We used  BMR 52328 - Invoice # not updated in EIL, 52738 -
> Reprice-other
> > lines, no promos.  We created a new order in ORD700. This order had 2
> > lines - items. Both items had price with promotions - discounted prices.
> > Then we partially billed both order lines - items. After the billing the
> > status CLSTS5 in the file ECL was changed from 0 on 1. Then we opened
this
> > order in ORD700 with option 2 - update. We wanted to change quantity
> ordered
> > at order lines. After the change of quantity ordered and after
11-reprice
> or
> > Enter, the price of order items was changed from discounted price on
price
> > without promotions - net price.
> > In our opinion this change relates with billing of order items - with
the
> > change of status CLSTS5 in the file ECL from 0 on 1.
> > Then we changed this status in SQL from 1 on 0 and then we opened this
> order
> > in ORD700 with option 2 - update. After the change of quantity ordered
and
> > 11-reprice or Enter, the prices of order items were with promotions -
> > discounted prices.
> > We would need to apply discounts although the order lines were already
> > partially billing.
> > Does exist any BMR?
> > Or ORD700 works by this means and we must allways change  the status
> CLSTS5
> > after the partially billing?
> >
> >
>
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