Re: Problems with ORD700

> > HelpLine INCIDENT REPORT:
> >
> >   Date           =  09/26/2000    (mm/dd/yyyy)
> >   Priority      =  3
> >   Client Ref No =
> >   Incident No   =  New
> >
> >   Contact Name  =  Miroslava Barlova
> >   Company Name  =  Biotika a.s.
> >   Site Location =  976 13 Slovenska Lupca
> >   Contact Type  =  Client
> >   Subscriber No =
> >   Contact Phone =  +421 88 4423673
> >   Contact Email =  barlova@biotika.sk
> >   Contact Fax   =  +421 88 442 3303
> >
> >   Product       =  C/S
> >   Program Name  =  WDKCOM
> >   Ver - Rel     =  6.004
> >   Patch - Cum   =  Jul 99
> >   Language      =  English
> >   Platform      =  AS/400
> >   Database      =  DB/2
> >   Mode          =  Mixed Mode
> >   Client OS     =  Win95
> >
> >   Issue Desc    =  ORD700
> >   Details       =
> >   We used  BMR 52328 - Invoice # not updated in EIL, 52738 -
Reprice-other
> lines, no promos.  We created a new order in ORD700. This order had 2
> lines - items. Both items had price with promotions - discounted prices.
> Then we partially billed both order lines - items. After the billing the
> status CLSTS5 in the file ECL was changed from 0 on 1. Then we opened this
> order in ORD700 with option 2 - update. We wanted to change quantity
ordered
> at order lines. After the change of quantity ordered and after 11-reprice
or
> Enter, the price of order items was changed from discounted price on price
> without promotions - net price.
> In our opinion this change relates with billing of order items - with the
> change of status CLSTS5 in the file ECL from 0 on 1.
> Then we changed this status in SQL from 1 on 0 and then we opened this
order
> in ORD700 with option 2 - update. After the change of quantity ordered and
> 11-reprice or Enter, the prices of order items were with promotions -
> discounted prices.
> We would need to apply discounts although the order lines were already
> partially billing.
> Does exist any BMR?
> Or ORD700 works by this means and we must allways change  the status
CLSTS5
> after the partially billing?
>
>

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