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Well, you do pay for IBM support. I agree it is normally top notch. But 10Yeah, I remember working with the CPF level 3 guys. I once did something that wasn't officially supported (I called out on a bisync modem but wanted to be the slave rather than the master) but also wasn't specifically NOT supported by the manual. I was on the phone with the guy who actually wrote that part of the code, listening to him say "Gz, I never figured someone would do THAT. Alright, I'll get you a patch later today." And he did!
years ago it was even better. When you'd call for support and get right to
the Dev team and they'd have you running odd commands you'd never seen,
messing with internal codes, not having any idea what you were doing... lol
"Now, on the display you'll see a bunch of hex stuff. Move your cursor down
5 spaces, and over 11 and change the X to a B."
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