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We have an Images directory on our IFS that contains scanned images of
picking tickets etc.  These images are normally viewable via our website but
since Monday we can not see them, we get a 404 error.

Having done some experimenting we have found that listening on port 83
rather than port 80 allows us to view the images.  I can't understand this.
We are using the Apache server, i have included the config files below and
some info from the logs.

Can anyone explain this or suggest what we can try to fix it ?

Thanks

Phil



httpd.conf for the port 80 version that doesn't work ..................

# Configuration originally created by Apache Setup Wizard Mon Sep 30
18:54:58 UTC 2002
LoadModule jk_module /QSYS.LIB/QHTTPSVR.LIB/QZTCJK.SRVPGM
LoadModule ibm_app_server_http_module
/QSYS.LIB/QEJBADV4.LIB/QSVTIHSAH.SRVPGM
WebSpherePluginConfig /QIBM/UserData/WebASAdv4/default/config/plugin-cfg.xml
Listen 172.101.105.10:80
DocumentRoot /www/nec/htdocs
ServerRoot /www/nec
Options -ExecCGI -FollowSymLinks -SymLinksIfOwnerMatch -Includes -IncludesNo
Exec -Indexes -MultiViews
HotBackup Off
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
combined
LogFormat "%{Cookie}n \"%r\" %t" cookie
LogFormat "%{User-agent}i" agent
LogFormat "%{Referer}i -> %U" referer
LogFormat "%h %l %u %t \"%r\" %>s %b" common
CustomLog logs/access_log combined
SetEnvIf "User-Agent" "Mozilla/2" nokeepalive
SetEnvIf "User-Agent" "JDK/1\.0" force-response-1.0
SetEnvIf "User-Agent" "Java/1\.0" force-response-1.0
SetEnvIf "User-Agent" "RealPlayer 4\.0" force-response-1.0
SetEnvIf "User-Agent" "MSIE 4\.0b2;" nokeepalive
SetEnvIf "User-Agent" "MSIE 4\.0b2;" force-response-1.0
JkWorkersFile /www/nec/conf/workers.properties
JkLogFile /www/nec/logs/jk.log
JkLogLevel Error
JkMount /servlet/* inprocess
JkMount /app1/* inprocess
<Directory />
   Order Deny,Allow
   Deny From all
</Directory>
<Directory /www/nec/htdocs>
   Order Allow,Deny
   Allow From all
</Directory>
# <Directory /QIBM/ProdData/WebASAdv4/WSsamples/>
#    Allow from all
#    Order allow,deny
#    Options None
# </Directory>
<Directory /www/nec/Applet>
   Order Allow,Deny
   Allow From all
</Directory>
<Directory /Images>
   Order Allow,Deny
   Allow From all
</Directory>
# Alias /WSsamples/ /QIBM/ProdData/WebASAdv4/WSsamples/
Alias /nec/applet /www/nec/Applet
Alias /nec/images /Images



httpd.conf for the port 83 version that _does_ work ..................

# Configuration originally created by Apache Setup Wizard Mon Sep 30
18:54:58 UTC 2002
LoadModule jk_module /QSYS.LIB/QHTTPSVR.LIB/QZTCJK.SRVPGM
LoadModule ibm_app_server_http_module
/QSYS.LIB/QEJBADV4.LIB/QSVTIHSAH.SRVPGM
WebSpherePluginConfig /QIBM/UserData/WebASAdv4/default/config/plugin-cfg.xml
Listen 172.101.105.10:83
DocumentRoot /www/nec/htdocs
ServerRoot /www/nec
Options -ExecCGI -FollowSymLinks -SymLinksIfOwnerMatch -Includes -IncludesNo
Exec -Indexes -MultiViews
HotBackup Off
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
combined
LogFormat "%{Cookie}n \"%r\" %t" cookie
LogFormat "%{User-agent}i" agent
LogFormat "%{Referer}i -> %U" referer
LogFormat "%h %l %u %t \"%r\" %>s %b" common
CustomLog logs/access_log combined
SetEnvIf "User-Agent" "Mozilla/2" nokeepalive
SetEnvIf "User-Agent" "JDK/1\.0" force-response-1.0
SetEnvIf "User-Agent" "Java/1\.0" force-response-1.0
SetEnvIf "User-Agent" "RealPlayer 4\.0" force-response-1.0
SetEnvIf "User-Agent" "MSIE 4\.0b2;" nokeepalive
SetEnvIf "User-Agent" "MSIE 4\.0b2;" force-response-1.0
JkWorkersFile /www/nec/conf/workers.properties
JkLogFile /www/nec/logs/jk.log
JkLogLevel Error
JkMount /servlet/* inprocess
JkMount /app1/* inprocess
<Directory />
   Order Deny,Allow
   Deny From all
</Directory>
<Directory /www/nec/htdocs>
   Order Allow,Deny
   Allow From all
</Directory>
# <Directory /QIBM/ProdData/WebASAdv4/WSsamples/>
#    Allow from all
#    Order allow,deny
#    Options None
# </Directory>
<Directory /www/nec/Applet>
   Order Allow,Deny
   Allow From all
</Directory>
<Directory /Images>
   Order Allow,Deny
   Allow From all
</Directory>
# Alias /WSsamples/ /QIBM/ProdData/WebASAdv4/WSsamples/
Alias /nec/applet /www/nec/Applet
Alias /nec/images /Images


URLS
====
http://172.101.105.10:83/nec/images/PIN0004697.tif      Works OK
http://172.101.105.10:80/nec/images/PIN0004697.tif      Get "This page cannot be
found" HTTP 404


Location of Images
==================
In windows explorer the directory location is \\Qnorpak\ROOT\Images

Access Log for port 80
======================
172.101.105.65 - - [17/Sep/2003:09:57:09 +0000] "GET
/nec/images/PIN0004457.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:57:16 +0000] "GET
/nec/images/PIN0003994.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:57:22 +0000] "GET
/nec/images/PIN0003997.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:57:31 +0000] "GET
/nec/images/PIN0003998.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"

Error log for port 80
=====================
Nothing appears.

Access Log for port 83
======================
172.101.105.65 - - [17/Sep/2003:09:51:22 +0000] "GET
/nec/images/PIN0004457.tif HTTP/1.1" 404 223 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:51:56 +0000] "GET
/nec/images/PIN0003994.tif HTTP/1.1" 200 6202 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:53:25 +0000] "GET
/nec/images/PIN0003997.tif HTTP/1.1" 200 6174 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
172.101.105.65 - - [17/Sep/2003:09:53:31 +0000] "GET
/nec/images/PIN0003998.tif HTTP/1.1" 404 223 "-" "Mozilla/4.0 (compatible;
MSIE 5.01; Windows NT 5.0)"
Note: Images PIN0004457.tif and PIN0003998.tif genuinely do not exist, the
other two do exist.

Error log for port 83
=====================
[Wed Sep 17 09:51:22 2003] [error] [client 172.101.105.65] ZSRV_MSG0018:
File /Images/PIN0004457.tif does not exist
[Wed Sep 17 09:53:32 2003] [error] [client 172.101.105.65] ZSRV_MSG0018:
File /Images/PIN0003998.tif does not exist




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