Re: RDI timeout

Hi Jeff,

You are correct, there is no timeout setting in RDi.

The 2 most common issues are the KEEPALIVE on the IBM i (which you have set correctly to 15 minutes) and the VPN timeout set by your IT Department.

Typically there are 2 settings on the VPN.

vpn-idle-timeout 30
vpn-session-timeout 900

Both of these are in minutes. The session timeout doesn't care if there is activity. It simply will stop the VPN session when the time ends. (We don't recommend setting this to none, or the session will never timeout.) 900 should keep it alive for 15 hours, which should be enough time.

The idle timeout does watch for "activity". But simple editing doesn't count as "activity".

The 3rd most common timeout occurs in Windows and macOS network settings. (These are typically set by your IT department as well.)

But macOS is the most common place where this type of timeout occurs.

There is an "idea" or enhancement request for a new "stayalive" function in JTOpen. Once that enhancement is implemented, we will implement it in RDi.
https://github.com/IBM/JTOpen/issues/30

Hope this helps!

Steve Ferrell
Principal Software Engineer Lead RDi
Fortra



-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jeff Crosby
Sent: Tuesday, February 6, 2024 11:13 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [WDSCI-L] RDI timeout

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I am correct there is no timeout or keepalive setting in RDI, correct? I can't find one and want to confirm this.

I am having issues with getting disconnected from the IBM i, which is in a data center and connected to our office via site-to-site VPN. The KEEPALIVE on the IBM i is set to 15 minutes. My MSP is working on this issue with me.

Thanks.

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*Jeff Crosby*