Re: Push to client - Compile options and user actions don't get imported

Op 12 feb. 2016, om 14:08 heeft Ken Killian <kkillian@xxxxxxxxxxxx> het volgende geschreven:

Joep,

Hopefully, you already have an IBM "sign in" id... <grin>

Before I registered online, I would just call the IBM support line:
(800) 426-7378
(800) IBM-SERV

I prefer the On-Line method however...

Okay, I am NOT expert on one-line PMR, but I thought I would help by at least give a starting point...

Try to register at:
www.ibm.com/support

Which apparently redirects me here:
https://www-947.ibm.com/support/entry/portal/support

Anyway, after you are registered properly, I use this bookmark to enter in new PMR:
https://www-947.ibm.com/support/servicerequest/Home.action

Sorry, this is just a general guide line, to "sort of" get the ball rolling... <grin>

Once you get past the initial set up, it is pretty easy...

PS. Before I can work on issues at my work place, I need a "PMR", but we call it a "Help-Ticket". It has to be registered in our system, before I am allowed to look into the issue. I guess a lot of companies have this same procedure. <grin>

-Ken Killian-
Senior IBM i Developer using Rational Developer for I RDI 9.5.0.2

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Joep Beckeringh
Sent: Friday, February 12, 2016 6:19 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Push to client - Compile options and user actions don't get imported

Thank you Edmund. Now I'll have to find out how to open a PMR :-(

Joep Beckeringh