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I work remotely a lot. Your coworker may be having latency issues with her internet connection. I've had that problem a few times. Spent a week with my daughter in the wilds of Texas a couple of years ago and couldn't use RDi debug at all. Ran an online latency check and the numbers were awful. If that's it, her ISP might be able to do something about it, if she has a decent one.

Dave Shaw
Sent from my Windows phone

-----Original Message-----
From: "Ken Killian" <kkillian@xxxxxxxxxxxx>
Sent: ‎10/‎30/‎2015 3:57 PM
To: "Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"

Thanks Mike!

About 75% of the time for me, it is NOT in Debug mode. Although my co-worker on RDI 9.0.1 says hers crashes on debug all the time since last Thursday...

We now a have a 10-gig optical fiber network. Welcome to "Gig-City" in Chattanooga. I am plugged directly into the internet network, no wireless.
https://www.epb.net/media-relations/news/news_archive/chattanooga-implements-worlds-first-community-wide-10-gigabit-internet-service/

The only common thing I *THINK*/*ASSUME* it is the "Update Outline View...".

It seems, turning off that feature STOPS THE CRASHES.
I just miss the Filter on the outline view, that only seems to work when "Live Outline View..." is turned on. <frown>

Strange, my co-worker is working remotely from her house. But, she mentioned to me that her RDI 9.0.1 Debug fails all the time. So, she is forced to go back to Yucky "Green-Screen" Debug...

She works from her house about 90% of the time, only comes into the office a couple of time a quarter. She said she started having the problem this last Thursday. Once again, her version is RDi 9.0.1.

I doubt our company recently change anything. I am using window 7 Enterprise edition for the last approx. 5-years or more...
(probably longer)

I know that our document folder is backed up, but it is not on the server, that I know of... <grin>

My co-worker has an SSD, and his RDI 9.5 crashed. And he had the "update outline view..." turned on. So, I *THINK*/*ASSUME* that is probably the issue. <Just an educated *GUESS*>

Too bad there isn't way to trace/debug this. <frown>

PS. I got RDI to "Not Responding" on open a large XML Document. I just wait approximate 1-minute, and it came back!!! Not stuck in an endless loop like LPEX. <LOL>

-Ken Killian-



-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Mike Hockings
Sent: Friday, October 30, 2015 1:10 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"


I would say that if you are seeing hangs with debug then I suspect you may need to stop and restart the debug server on the IBM i. Also, as mentioned earlier make sure that the jobs that RDI is communicating with on the i are not waiting on some lock which in turn will make RDI wait.

If your Windows is an "enterprise" config where your user profile directory (or part of it) is kept on a central server that can lead to performance issues with Eclipse as some events cause writes to the profile and if that operation hangs or fails it will hang Eclipse.

Working over a flaky wireless network can lead to issues too I suspect.

Keep in mind too that not ending RDI (or any current Eclipse-based
application) can lead to the workspace being corrupted.

In general I don't find that RDI 9.5 on Windows 7 is any more or less prone to issues than any other Windows program. Windows 7 seems to go away at times and leave an app with that white-screen but mostly I think it is just paging as for whatever reason Windows likes to keep active processes on disk rather than memory. Now, this could be just in my case as I have an old laptop with a very slow and encrypted disk.

Mike

Mike Hockings, M.Eng., P.Eng.
IBM Rational Developer for System z and Power Systems Software Technical Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 1-905-413-3199 T/L 313-3199 ITN 23133199




From: Ken Killian <kkillian@xxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Date: 2015-10-30 10:08
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



Edmund,

I make the mistake of turning on the "Update outline view". With that OFF, it seems to work okay...
:)I created a new workspace, and the new count down begins...

The code I was working on, had NO SQL. <smirk>

And yes, I am using the test patch 2015-10-27.

And my co-worker, whom is using RDI 9.0.1, has been forced to go back to green screen Debug. She doesn't have the time to load a new version of RDI... <Sad Face> I told her to create new workspace, and see if that works. But, she is swamped. So she is using Green Screen Debug. She said she would try to load RDI 9.5 this weekend...

PS. I have requested a new laptop, hope I get it... <smirk> They still want to load Windows 7 on it, and not Windows 10. <grin>

-Ken Killian-

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Thursday, October 29, 2015 3:06 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"


Paul,
There is one known issue which causes that symptom and it happens when doing a Source->Format of SQLRPGLE. Is it possible that you saw this hang when click on any menu item after doing format of RPGLE with embedded SQL?
If so there is a test fix that will address this if you open a PMR.

Ken,
I believe you already have the test fix. Have you see your "Not Responding" symptom since applying that test fix?

Thanks
Edmund




From: Paul Bailey <PaulBailey@xxxxxxxxxx>
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>
Date: 10/29/2015 11:52 AM
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>




The only plugin I have is iSphere (latest release). I just had the issue again while trying to create a new workspace through the File>Switch Workspace option.

I've created a new empty workspace now, but haven't used RDi enough since to see if the problem is gone yet.



-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of darren@xxxxxxxxx
Sent: 29 October 2015 14:38
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"

Are you running any plug-ins, such as change management interfaces?





From: Ken Killian <kkillian@xxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere
Development Studio
Client for System i & iSeries"
<wdsci-l@xxxxxxxxxxxx>
Date: 10/29/2015 10:35 AM
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



I got approximately EIGHT "Not Responding" yesterday, and opened a PMR# #
54653,442,000 - RDI 9.5 has continual Milky-White-Screen-of-Death (Not
Responding)

And while I was talking to IBM support last night. Our other developer who works remotely, approx. 5-hour drive sent me this plea:

************** SNIPPET ****************
Are you having any issues with RDI when debugging?

Since last Thursday, I keep getting (Not Responding) when I try to debug....

I have to end it thru task manager.... Then reload... then debug again...

Sniff sniff......
************** SNIPPET ****************

IBM Support *suggested* that I create a new workspace, and to turn off Update outline view...

PS. Sadly, there is NO WAY to DUPLICATE this. So I have to manually kill RDI and JAVAW.EXE in task manager, before restarting...

I was able to duplicate the Error 3-times on my PC, but the IBM Tech did not get the "Not Responding"...

And of course, I also lose my code changes.

Oh well, new workspace is working for now. This is the 3rd workspace I have created, since installing RDI 9.5 <sigh>

I guess the policy should be to create a new workspace, when you get the "Not Responding"... <frown>

-Ken Killian-


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Tarr, Kenneth
Sent: Thursday, October 29, 2015 8:17 AM
To: 'Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries'
Subject: Re: [WDSCI-L] RDi 9.5 "not responding"

Check the Progress view to see if there is something running that prevents you from using RDi at a given moment. I have had numerous occasions where things stop working because it is running "Initializing Projects", sometimes for several minutes (and other times it only takes several seconds). If you don't see anything, try this: In the drop down on the Progress view, select Preferences, and check the "Show sleeping and system operations". This might give you some more insight into what is causing RDi to be non-responsive, for example, a process is running that is preventing other processes from running. Not a guarantee it will help in your situation, but as everyone's install of RDi will be different, it might be the key to understanding what is happening.

-- Ken

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Bailey
Sent: October 29, 2015 07:09 AM
To: wdsci-l
Subject: [WDSCI-L] RDi 9.5 "not responding"

Hi,

My colleague and I are getting an unresponsive RDi (9.5) at least twice a day, and we need to kill it to start again. I've looked in the workspace .log file, but there are no error messages showing.

It usually happens after selecting an item in a menu, but it doesn't matter which menu or which item. My most recent event was caused by right-clicking my connection and clicking the export option, and my colleagues most recent event happened after clicking the compile menu and selecting one of the compile options.

I'm guessing it is more an eclipse problem than RDi because the menus are not always related to RDi functionality. How can I find out what was causing the unresponsive behaviour? (The error can not be reproduced at
will.)


-Paul.
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