I was asked how to open a PMR to report a problem in RDi.
Its not something I ever do, so had to look it up.
A quick web search came up with these links on how to open a PMR or Service
Request
These all seem to start with
http://www.ibm.com/support/ and go from
there
(Follow the link there to Service Requests & PMRs, then maybe the Help
tab. )
How do I create a PMR?
http://www-01.ibm.com/support/docview.wss?uid=swg21507639
IBM Support Registrations Quick Start
(Walks you thru getting the IBM Id)
http://www-01.ibm.com/software/support/servicerequest/quick_start.html
IBM Support
(Has phone numbers)
http://www-01.ibm.com/software/rational/support/contact.html
IBM Service Request Help
https://www-946.ibm.com/sr/help/register.html
But yes, unless you call in, the process seems to want you to get an IBM
registration ID.
John Fellner, RDi Development
This mailing list archive is Copyright 1997-2026 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact
[javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
midrange.com
