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Hi Buck and Michael.

It sounds like the customer was trying to use the updater manually.
Probably just the help preferences need to be adjusted and it won't be
necessary to use the updater manually. If you had selected Local Help
during your install, this would have been set up for you.

In
Window > Preferences > Help > Content,
Set the remote server to Disabled. Set the Local server to Enabled. Then
click OK.
This should start the local help updater and start automatically
downloading content from a predefined URL for v9.

Re the comment about not seeing the current product in the list. Our expert
is looking into this. I believe there is an RSS feed that needs to be
updated so that our latest shows in the list.

Using the update manually should not be necessary. Our expert trying to
confirm the steps for using the updater manually but his system already has
the content locally so he doesn't currently have a clean environment for
that test. I'll let you know if I can confirm the manual steps. They should
be close to this, though:

1. Open Local Help Updated: Click Help > Local Help Updater

2. Click + icon to add a new site



3. Click the Remote option. Enter a Name (e.g. RDp v9) and enter the update
site url:
http://pic.dhe.ibm.com/infocenter/iadthelp/v9/site/site.xml
Click OK.




4. Scroll down and select the help features to install locally. Note the
category names are the same as for last release but the content is coming
from the v9 site.



4. Click the Install button







Regards,



Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power



2D barcode Phone: 1-905-413-3125 | Phone: 1-905-854-6195 IBM
- encoded E-mail: edmund.reinhardt@xxxxxxxxxx
with AIX COBOL: 8200 Warden Ave
contact www.youtube.com/user/IBMRational#g/c/62DF24D5BCD43501 Markham, ON L6G 1C7
information "In every thing give thanks: for this is the will of Canada
God in Christ Jesus concerning you." - 1
Thessalonians 5:18






From: Buck Calabro <kc2hiz@xxxxxxxxx>
To: wdsci-l@xxxxxxxxxxxx,
Date: 08/07/2013 11:04 AM
Subject: Re: [WDSCI-L] Fw: Help needed to make Local help work
Sent by: wdsci-l-bounces@xxxxxxxxxxxx



After installing the Jetty mentioned in the tech note above I was
finally able to get the local help updater to run. When it does, it
opens a web page that presents a Site List on the left hand side. One
entry in that Site List is Rational Developer for Power Systems
Software. The sole entry under that is 8.5.x.

I would have expected to see a 9.0.x as well, but like Michael, I do not.
--buck

On 7/5/2013 10:38 PM, Edmund Reinhardt wrote:

During the install you were asked if you wanted local help or remote



Regards,



Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power


From: MichaelQuigley@xxxxxxxxxx
To: wdsci-l@xxxxxxxxxxxx,
Date: 05/07/2013 10:11 PM
Subject: Re: [WDSCI-L] Fw: Help needed to make Local help work
Sent by: wdsci-l-bounces@xxxxxxxxxxxx



Hmm. I'm not finding an entry in the Local Help Updater for RDI 9. I'll
check again when I'm back in the office on Monday, but should I do
anything special to select it for the local help?

Thanks,
Michael Quigley
Computer Services
The Way International
www.TheWay.org

wdsci-l-bounces@xxxxxxxxxxxx wrote on 07/05/2013 04:04:49 PM:

----- Message from Edmund Reinhardt <edmund.reinhardt@xxxxxxxxxx> on
Fri, 5 Jul 2013 09:23:18 -0400 -----

To:

Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxx>

cc:

wdsci-l-bounces@xxxxxxxxxxxx, James Littlejohn <jlittlej@xxxxxxxxxx>

Subject:

Re: [WDSCI-L] Fw: Help needed to make Local help work


Hi Vern,

I have confirmed that your local updater would not work if the Info
Center
(http://pic.dhe.ibm.com:80/infocenter/iadthelp/v9/index.jsp) is down.
The Info Center is back up and we have taken measures to make sure it
doesn't happen again. So please try again.


Regards,



Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power
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