If you have the credentials for your company, you can enter a PMR here:
https://www-946.ibm.com/support/servicerequest/prodCompSelect.action?userType=0
-Kurt
-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Gary Thompson
Sent: Thursday, December 01, 2011 9:59 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi crash
Thank you Paul and David, you both helped with:
"it seems you are struggling with ... locating your actual workspace."
I located file >.log< in my workspace folder, per Paul, and was able to confirm using David's technique.
Suggestion to the Rational developer team; maybe update help, which, to me, did not seem helpful for finding the .log file.
Next, I copied all .log contents for yesterday, when the most recent crash occurred, to another file.
Now, I don't know how to get this to the right person/place....
Maybe post to midrange.com?
If so, I have not done that and would appreciate help with that.
-----Original Message-----
From: wdsci-l-bounces+gthompson=swirecc.com@xxxxxxxxxxxx [mailto:wdsci-l-bounces+gthompson=swirecc.com@xxxxxxxxxxxx] On Behalf Of Paul Bailey
Sent: Thursday, December 01, 2011 5:37 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi crash
Those folders shouldn't be empty in your current workspace, so what it seems you are struggling with there is locating your actual workspace.
The easiest method of finding the folder where your workspace (and .log files) reside is to have RDP/RDi open and click the Switch Workspace menu option on the File menu and select Other.... It will display the current workspace location and allow you to cut&paste as you like so you can point Windows Explorer to the right folder. If you then press cancel in RDP instead of OK nothing else will happen.
-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Gary Thompson
Sent: 30 November 2011 20:48
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi crash
David, Thank you
trying that: Win7 shows Documents and Settings as >Access Denied<
network guy says in Win7 to "replace" Docs & Setts with Users...
folder c:\users\gthomson\ibm\rationalsdp\workspace is empty ( Rational help suggests that path for Eclipse .log )
folder c:\users\gthomson\ibm\rationalsdp\workspace\.metadata is empty ( Rational help suggests that path for LPEX editor.log )
Current logging preferences are "Error only"
any/all help welcome
-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of David Gibbs
Sent: Wednesday, November 30, 2011 1:09 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDi crash
On 11/30/2011 2:02 PM, Gary Thompson wrote:
Rational Dev for Power 8.0.4 crashed/closed unexpectedly
the action just prior was to copy lines from another mbr for insert
into the edit mbr
not much, but maybe this helps
Check the .log file in your workspace ... that will probably have a java stack trace that indicates where in the Java the failure occurred. With that, maybe someone from the RDp dev team can give some advice.
david
--
IBM i on Power - For when you can't afford to be out of business
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