Re: Upgrading to RDi 7.5

Hi Mark,

Hopefully you will have better luck than I.

First, I tried to find it on the IBM site, but could only find the
Trial. I opened a support request, and was told that for some reason
our Customer number had been changed and that is why I could not find it
on Passport Advantage.

A day later when it still did not show up I was instructed to call the
Passport people directly. They tried to convince me that I had no
entitlements at all, and that I did not even have software maintenance
for the box.

Then I contacted my BP to get him to figure out what was going on, and
after some research on his side, he said that I had to open a pmr with
800-IBM-SERV.

I opened the PMR and heard the next day that the PMR had been assigned
to Rational Developer for system Z. I am now waiting on the PMR to get
reassigned to the correct department.

Fun, fun, fun.

Dave

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx]
On Behalf Of Austin, Mark
Sent: Wednesday, December 03, 2008 7:18 AM
To: Websphere Development Studio Client for iSeries
Subject: [WDSCI-L] Upgrading to RDi 7.5

I have seen that RDi 7.5 is now available for download but I don't know
how to get. I assume that I am entitled to it as I current have RDi 7.1.
Can anyone help?