Re: WDSC Futures / Screen Designer in WDSC AE

["Dave Boettcher" <DBoettch@xxxxxxxxxxxxxxxx>]

Wow, this really works.  Not to resurrect a dead thread, but I used this web 
page and received a response from an assistant the next day.  Then a few days 
later I received an e-mail and now a call from the customer complaint advocate. 
 
Surpisingly, he mentioned they only had four complaints about the screen 
designer tool being placed in WDSC AE.
 
> From all the flurry on the list, I expected more.
 
fyi, 
 
Dave B

> > > Scott Klement <wdsci-l@xxxxxxxxxxxxxxxx> 03/28/07 12:16 AM >>>

A quick Google search turned up the following web page that lets you 
send e-mail to Sam Palmisano:

https://www.ibm.com/cgi-bin/email-sjp.pl

(I also note that this page is a CGI page written in Perl, as opposed to 
a Java WebSphere thing.  No, that doesn't really matter -- it just 
amuses me.)


Jon Paris wrote:
> Having heard George Farr's comments at the RPG and DB2 Summit and had an
> opportunity to talk to him on the topic I'd like to add a couple of
> comments/statements of fact to the mix and then make a suggestion.  
>
> 1) IBM is NOT one company.  The money made by the System i division for
> harware and OS sales has no direct correlation with the revenue from
> software sales.
>
> 2) WDSC etc. now comes from Rational (part of Software Group?)
>
> 3) Rational's background is BIG $ mainframe level tools.  They regularly
> deal with customers who pay $250,000 or more for a compiler.  To them a
> $4,000 workbench looks like a bargain.
>
> 4) i5 users pay a premium price for all of their hardware - they expect to
> get their tools for nothing (or as close to nothing as possible).
>
> 5) George Farr's team is paid for by Rational - Rational want revenue - they
> see zero dollars from the premium price of i5 hardware.
>
> My suggestion is simple.  Stop complaining to this list, George Farr, or
> Rational, or Rochester.  
>
> START complaining to Sam Palmisano.  He is the only person who can resolve
> this because this is a structural problem within IBM and has been for years.
> The drop in the price of i5 hardware (despite the premium) to near commodity
> levels has simply exacerbated a long standing problem.
>
> Only Sam can fix this because the Software folks and the System i folks are
> operating in different universes.  The fact that you pay a premium for your
> i5 hardware does not add a single cent to Rational's bottom line - and they
> are effectively a separate company.  
>
> This is Sam's problem - tell him - George can't fix it and neither can Mark
> Shearer (although he has a better chance than George).
>
>
>
> Jon Paris
> Partner400
>
> www.Partner400.com