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I believe it depends on what country you are in for the U.S.A. you can look at: http://www.ibm.com/planetwide/us/ Basically it is 1-800-IBM-SERV There is a Web site for opening PMRs yourself as well I think but I don't know it off the top of my head but using Google I found this http://www-306.ibm.com/software/support/probsub.html which I think will get you to what you want. I am sure that others more knowledgeable in the service mechanism will provide more definitive information Mike Mike Hockings, P.Eng. WebSphere Development Tools for AS/400 - CODE/Designer & WebFacing ! IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice 905 413 3199 "Warren Schultz" <WSchultz@xxxxxxxxxxxxxxxxxxxxxx> Sent by: wdsci-l-bounces@xxxxxxxxxxxx 03/23/2007 03:56 PM Please respond to Websphere Development Studio Client for iSeries <wdsci-l@xxxxxxxxxxxx> To <wdsci-l@xxxxxxxxxxxx> cc Subject [WDSCI-L] WDSc IBM support This may be a dumb Q. Someone earlier mentioned that following these newsgroups/forums is no substitute for IBM support. How does one contact IBM support for WDSc? Web site and/or phone# would be appreciated. I've used this for a while, and sometimes I still get stuck because I don't know how to do something. Warren S. Schultz Systems Analyst American Foods Group, LLC P.O. Box 8547 Green Bay, WI 54308
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