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I have been trying to find the way to upgrade from version 5.2.6 to version 
6.0.1. I have gone through an IBM Senior Software Sales representative and the 
IBM Techline. The sales rep contacted the Techline to get the ball rolling. The 
Techline came back and said our customer number was not correct to order 
directly and I should go through the IBM Business partner. They would/could do 
nothing to help me out. They even referred me to the wrong business partner. 
Now I have left messages with the business partner which is saying it may cost 
us to get the new version. I thought if we had one version already we had paid 
the necessary fees to use WDSC and get all upgrades.

Can someone please clear the air on how to get this without all of the 
frustration?

Dan Olson
Echo, Incorporated
400 Oakwood Road
Lake Zurich, IL 60047-1564
(847) 540-8400 ext. 402
Email: Daniel_Olson@xxxxxxxxxxxx
Web Site : www.echo-usa.com
Hard things are put in our way, not to stop us, but to call out our courage and 
strength.
- -- Anonymous



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