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Douglas, I did a re-install about a week ago, and could not upgrade anything because something was left from the old install and WDSC thought it was up-to-date, even though I had not re-installed any upgrades. I'm in the middle of another re-install, and have so far, so good. Yesterday afternoon I started all over. What I did was to un-install, delete the WDSC folder, the websphere studio folder, then used a free reg cleaner (RegSupreme trial version) to clean up all my register entries that it said were bad, empty, outdated, etc. I made sure that there were not WDSC or ADTS entries left. I defraged my disk (over night) and rebooted a few times after cleaning things up. I ended everything I could, then started the install. I restarted my computer when it asked me to after the installs, and am now updating from scratch. I know that this is not the way it *SHOULD* be, but it was the only way I could get things running correctly again. I have the first 3 software upgrades loaded, and am working on getting the rest downloaded and installed. I just hope nothing goes wrong with the download/install. I'll let you know how it is going. Jim Essinger Senior Programmer/Analyst UnLtd / SLFI / IMA 208-452-4058 ext. 133 Fruitland, Idaho At 07:00 AM 6/18/2004, you wrote: Group, OK, this is going from bad to worse. I've lost the help files, the ability to update, and now I can't re-install WDSc. I'm getting the following log after a failed attempt to re-install. What do I need to do to get this fixed? (Jun 18, 2004 7:52:56 AM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, An error occurred and product installation failed. Look at the log file C:\Program Files\IBM\WebSphere Studio\Site Developer\v5.1\logs\install.log for details. (Jun 18, 2004 7:52:56 AM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, ProductException: (error code = 601; message="err"; additional data = [java.io.IOException: Data error (cyclic redundancy check)]) STACK_TRACE: 12 ProductException: (error code = 601; message="err"; additional data = [java.io.IOException: Data error (cyclic redundancy check)]) at com.ibm.mby.install.beans.InstallArchiveSet.install(Unknown Source) at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916) at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5150) at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369) at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333) at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133) at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4533) at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3728) at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:40) at java.lang.Thread.run(Thread.java:566) (Jun 18, 2004 7:52:56 AM), Setup.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\Program Files\IBM\WebSphere Studio\Site Developer\v5.1\logs\install.log for details. (Jun 18, 2004 7:52:56 AM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, java.lang.NullPointerException STACK_TRACE: 12 java.lang.NullPointerException at com.ibm.mby.install.beans.InstallArchiveSet.uninstall(Unknown Source) at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1947) at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(PureJavaProductServiceImpl.java:5093) at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:374) at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333) at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133) at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4533) at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3728) at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:40) at java.lang.Thread.run(Thread.java:566) Douglas Belcher KV Pharmaceutical St Louis, MO Opinions expressed are not necessarily those of my employer
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