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While attempting to install 5.1 over 5.0 on a W2K-SP3 machine, I see the following error within the C:\Program files\IBM\Websphere Studio\Site Developer\v5.1\logs\install.log file: (Nov 3, 2003 7:15:35 PM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, An error occurred and product installation failed. Look at the log file C:\Program Files\IBM\WebSphere Studio\Site Developer\v5.1\logs\install.log for details. (Nov 3, 2003 7:15:35 PM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, ProductException: (error code = 601; message="err"; additional data = [java.util.zip.ZipException: too many length or distance symbols]) STACK_TRACE: 12 ProductException: (error code = 601; message="err"; additional data = [java.util.zip.ZipException: too many length or distance symbols]) at com.ibm.mby.install.beans.InstallArchiveSet.install(Unknown Source) at com.installshield.product.service.product.PureJavaProductServiceImpl.install ProductAction(PureJavaProductServiceImpl.java:1916) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install Product.getResultForProductAction(PureJavaProductServiceImpl.java:5150) at com.installshield.product.service.product.InstallableObjectVisitor.visitComp onent(InstallableObjectVisitor.java:369) at com.installshield.product.service.product.InstallableObjectVisitor.visitInst allableComponents(InstallableObjectVisitor.java:333) at com.installshield.product.service.product.InstallableObjectVisitor.visitProd uctBeans(InstallableObjectVisitor.java:133) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install Product.install(PureJavaProductServiceImpl.java:4533) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install er.execute(PureJavaProductServiceImpl.java:3728) at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOpera tion.java:40) at java.lang.Thread.run(Thread.java:566) (Nov 3, 2003 7:15:35 PM), Setup.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$Install Product, err, An error occurred and product uninstallation failed. Look at the log file C:\Program Files\IBM\WebSphere Studio\Site Developer\v5.1\logs\install.log for details. (Nov 3, 2003 7:15:35 PM), Setup.product.install, com.ibm.mby.install.beans.InstallArchiveSet, err, java.lang.NullPointerException STACK_TRACE: 12 java.lang.NullPointerException at com.ibm.mby.install.beans.InstallArchiveSet.uninstall(Unknown Source) at com.installshield.product.service.product.PureJavaProductServiceImpl.uninsta llProductAction(PureJavaProductServiceImpl.java:1947) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install Product.processActionsFailed(PureJavaProductServiceImpl.java:5093) at com.installshield.product.service.product.InstallableObjectVisitor.visitComp onent(InstallableObjectVisitor.java:374) at com.installshield.product.service.product.InstallableObjectVisitor.visitInst allableComponents(InstallableObjectVisitor.java:333) at com.installshield.product.service.product.InstallableObjectVisitor.visitProd uctBeans(InstallableObjectVisitor.java:133) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install Product.install(PureJavaProductServiceImpl.java:4533) at com.installshield.product.service.product.PureJavaProductServiceImpl$Install er.execute(PureJavaProductServiceImpl.java:3728) at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOpera tion.java:40) at java.lang.Thread.run(Thread.java:566) Do any of our helpful developers at IBM have any suggestions regarding what to do next? Regards, John Taylor
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