Someone here got a new PC with Windows XP and installed the WDSC 4.0 with Service Pack 2. Except for having it hang and having to restart the base installation (not the service pack), everything installed fine. When they try to install the PalmPilot which uses the InstallShield, the install hangs. We looked at the environment variables and they appear to be what they should be according to the installnotes.htm. Installing an older version of the PalmPilot software gives a HotSync error but we can't decide not to install that HotSync. I think he said he installed the PalmPilot after WDSC was already installed on his old PC with Windows 2000 without any problems. The techies are running out of ideas. They are wondering if they should just uninstall WDSC and see if that will allow them to install the PalmPilot. Anyone have this happen or have any idea what could cause this? No one else here has had a problem with installing software on Windows XP but no one else has installed WDSC on their Windows XP either. I think WDSC is the only variable. Please let me know any thoughts you might have. Thanks, Craig Strong
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