Dear All,
Thanks for your input. We finally had a look at the program &
found that a check was being done on SLP06.
In our case SLP06 (Account Summary Balances) had not been
populated.
Rgds,
Guy
GGenevieve@xxxxxxxxxxxx
Sent by: system21-bounces@xxxxxxxxxxxx
17/06/2011 18:54
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>
To
System 21 Users <system21@xxxxxxxxxxxx>
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"System 21 Users" <system21@xxxxxxxxxxxx>, system21-bounces@xxxxxxxxxxxx
Subject
Re: [SYSTEM21] AR - Problem with Customer Maiantenance
Hi Gary,
Thanks for your feedback
In fact I cannot do maintenance through both AR & OE.
I know it must be lnked to the invoice & statement address,
but I cannot have the last word with this one.
I have been running queries of the file & compared records of
customers for which there is no error, buty everything seems ok.
Rgds,
Guy
Gary Lewis <glewis@xxxxxxxxxxxxxxx>
Sent by: system21-bounces@xxxxxxxxxxxx
17/06/2011 18:31
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>
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"System 21 Users" <system21@xxxxxxxxxxxx>
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Subject
Re: [SYSTEM21] AR - Problem with Customer Maiantenance
Guy,
You are trying to maintain a customer using customer maintenance in OE.
You can either amend the account through AR or use the OE maintenance
type 2 "Delivery Address" rather than invoice address.
Regards
Gary.
-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx
[mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of
GGenevieve@xxxxxxxxxxxx
Sent: 17 June 2011 15:21
To: System 21 Users
Cc: System 21 Users; system21-bounces@xxxxxxxxxxxx
Subject: [SYSTEM21] AR - Problem with Customer Maiantenance
Dear All,
We are having problems maintaining customers in a particular
company with the following message:
Invoice account - Statement address not allowed
Any idea?
Rgds,
Guy
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