This is a common problem now that VAT rates keep changing. You will have to
create a separate code with a rate of 12.5% and use this rate when creating
credit notes. In my experience it works well.


Simon Sherwood

-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx]
On Behalf Of Sohil Chauhan
Sent: 16 September 2010 10:23
To: SYSTEM21@xxxxxxxxxxxx
Subject: [SYSTEM21] Issue related to VAT rate


We have an issue related to VAT changes.In 1/GLV we added new VAT rate from
which is effective from 16.09.2010 with tax rate of 15%.Earlier it was

We have an issue with NOT being able to issue credits for invoices dated
15.09.2010 or earlier at the old GST rate of 12.5%. The system credits at
15%. Nor can we change the Tax Point date to be 15.09.2010 or earlier, as
the system advises "Date cannot be prior to today's date". There does not
appear to be any GST value override available either. Maybe we could set up
another GST code however I cannot see where we can change the GST code from
"G" to the new one anywhere in the invoice process.

Then how we can post Credit notes with OLD VAT rate(12.5%)?

Appreciate your quick response.
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