Run a query over CUSNAMES and check the VAT code and VAT calc basis (1=Exempt / 2=Use Customers VAT Code / 3=Use Items VAT Code) for each Delivery Sequence. Changing the details of the Customer Master does not ripple down through the delivery sequences, therefore even if you change the Customer Master Vat Code the Delivery Sequences will still be at the old VAT Code and VAT Calc basis. Use the DFU facility to change as necessary.
Hope this helps.
From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of David Dewick
Sent: 24 November 2009 08:01
Subject: [SYSTEM21] VAT
IMPORTANT: This message is private and confidential. If you have received this message in error, please notify the sender and remove the message and all attachments from your system.
I have a multinational customer that has 4 delivery points, 2 in
Germany, 1 in Turkey and one in the USA. The Customer's invoice and
statement address is in South Africa. I ship the same parts to all 4
delivery addresses, each of which has a zero-rate VAT flag. The Customer
Master on SL has a Z Vat rate. However, only the two German sites get
correct Zero-rate VAT invoices, Turkey and the USA get 17.5% added. What
have we missed? We're running 3.5.2b
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