Hi All,

Just wondering if anyone has had any experience in cancelling their
SYSTEM21 maintenance and then re-instating it sometime later.
Have you been able to re-instate?? Has there been penalty fees?? Any
feedback would be appreciated.

We have been paying maintenance for the last three years and 'have not got
anything for it' except the right to upgrade.
We decided not to upgrade during this time due to the cost (in
professional services) of re-applying our mods and training in the use of
Aurora.

At this stage we can not foresee being able to justify the (professional
services) expense of the upgrade for at least the next two years, and so
we are questioning the need to pay maintenance for these two years.

Looking forward to your input.

Regards,
Gary Brown
IT Manager
Applied Australia Pty Ltd

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