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I think the 2 parameters you are having problems with are based on a
payment being received. These will not be updated until your next payment
is posted to the account. Not sure if that is your issue. I know when
doing a data take-on with a customer account that was suspended due to a
disputed debt, we never had any values show up.
Richard Caldicott
Director of Implementations
& Efficiency
Tandy Brands Accessories
817-548-0090 extn 146
bchambers@xxxxxxxxxx
Sent by: system21-bounces@xxxxxxxxxxxx
05/07/2008 01:49 PM
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>
To
system21@xxxxxxxxxxxx
cc
Subject
[SYSTEM21] 1/ARE: F17 (Trends)
Can you tell me how the "Average days taken" and "Debtor days payment"
fields get updated?
I have been running 41/ARP and all of the other fields on the 1/ARE are
updated except for those two.
It appears to be a company profile issue, but can't find the field.
Any suggestions would be greatly appreciated.
Thank you.
Bob Chambers
I.S. Project Manager
Hekman Furniture
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