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When using warehousing, the OEP70 & OEP65 records are created during WH499 ship confirm process (even if quantity shipped is zero). Key information which you haven't provided is whether the order line shows a quantity dispatched. Dan Thomas Director of Information Technology MDI 4500 Progress Blvd Louisville, KY 40218 (502) 318-1208 This message is a privileged and confidential communication protected by the Electronic Communications Act and is intended for the designated recipients only. Duplication or distribution of this email beyond the intended recipients without prior written consent of the sender is strictly prohibited. -----Original Message----- From: Meena Nayagam [mailto:meenanayagam@xxxxxxxxxxx] Sent: Friday, November 21, 2003 11:32 AM To: System 21 Users; SYSTEM21@xxxxxxxxxxxx Subject: Re: [SYSTEM21] Order Entry One more point I need to add here. 1) The invoice number is generated for this order. I want to know after the order is placed, when this invoice will be generated and records would be added to OEP65 file. Is it as soon as the order is placed. If not, at what stage it will be generated. Thanks, Meena Meena Nayagam <meenanayagam@xxxxxxxxxxx> wrote: Generally we placed an Order for a customer through order entry screen and after that it will get processed and ship to a customer. Now I am facing one problem. Customer called me and updated that he hasn't received it. Now I am trying to see whether that order has got completed. Usually we see the status of the order in the Order enquiry option and there the status would show up as Order completed. But for this order it is not showing up. I checked the following steps, but still I am not getting the reason. When I see the program behind this it seems 1) STAT40 field of OEP40 is blank. I believe only if the status is "C", then we can say it is Completed. 2) I checked the OEP55 order line file, here the status field STAT55 is "C". This is fine. I checked the other completed order status. 3) I checked the other files too to see whether the order is picked up. I found the records are present there too. i.e INP56 and INP57. 4) An event also created and the records are there in WHP75 and WHP77. Does anybody face this problem earlier. If yes, could you pls tell me what are the other steps that I need to check to figure out this problem or will there be any other problem. Thanks in Advance. Meena Yahoo! India Matrimony: Find your partner online.Post your profile. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21. Yahoo! India Matrimony: Find your partner online.Post your profile. _______________________________________________ This is the System 21 Users (SYSTEM21) mailing list To post a message email: SYSTEM21@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/system21 or email: SYSTEM21-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/system21.
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